1. Introduction

This document is an electronic record under the Information Technology Act, 2000 and the applicable rules thereunder. It is generated by a computer system and does not require any physical or digital signatures.

This document is published in accordance with Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011, which requires publishing the rules, regulations, privacy policy, and Terms of Use for access or usage of the website https://eyebshop.in/ (“Platform”), including any related mobile site or mobile application.

The Platform is owned by Eyebrawn Technologies Private Limited, a company incorporated under the Companies Act, 1956, with its registered office at:

31-7-100, Revenue Ward 21, Gnanapuram, Kummariveedhi, Visakhapatnam, Andhra Pradesh – 530004
(hereinafter referred to as “Platform Owner”, “we”, “us”, “our”).

2. Acceptance of Terms

By accessing, browsing, or using the Platform, you (“you”, “your”, “user”) agree to be bound by these Terms & Conditions, including any additional policies referenced herein. If you transact on the Platform, you are subject to the policies applicable to such transactions.

If you do not agree with these Terms, please do not use or access the Platform.

We reserve the right to modify, update, or change these Terms at any time without prior notice. It is your responsibility to review these Terms periodically.

3. Eligibility

You must be:

  • At least 18 years old, or

  • Using the Platform under the supervision of a parent/guardian.

Use of the Platform by minors without supervision is strictly prohibited.

4. User Obligations

By using the Platform, you agree and confirm that:

  1. You will provide true, accurate, complete, and updated information during registration and while using the Platform.

  2. You are responsible for all actions taken using your registered account.

  3. You will maintain the confidentiality of your login credentials.

  4. You will not use the Platform for any unlawful or prohibited activity.

Unauthorized use of the Platform may give rise to claims for damages and/or constitute a criminal offence.

5. No Warranty

Neither we nor any third parties provide any warranty or guarantee regarding:

  • Accuracy

  • Timeliness

  • Performance

  • Completeness

  • Suitability

of any information, products, or materials available on the Platform.

You acknowledge that such information may contain errors, and we expressly exclude liability for such inaccuracies to the fullest extent permitted by law.

6. Use of Services

Your use of the Platform and Services is entirely at your own risk. You are solely responsible for evaluating the products and ensuring they meet your expectations before purchasing.

We do not provide any medical, professional, or specialized advice unless explicitly stated.

7. Intellectual Property Rights

All content on the Platform—design, graphics, layout, text, images, videos, and trademarks—is the exclusive property of Eyebrawn Technologies Private Limited.

You are not permitted to:

  • Copy

  • Reproduce

  • Modify

  • Distribute

  • Publish

  • Display

  • Sell

any content or material without our prior written consent.

8. Third-Party Links

The Platform may contain links to third-party websites. These links are provided for convenience and additional information.

When accessing such links:

  • You will be governed by the terms and policies of that third party.

  • We are not responsible for their content, accuracy, or privacy practices.

9. Pricing, Payments & Billing

  • All prices listed on the Platform are in INR (Indian Rupees), inclusive/exclusive of taxes as applicable.

  • Prices and availability are subject to change without notice.

  • By initiating a transaction, you enter into a legally binding contract with the Platform Owner.

  • You agree to pay all charges, fees, and taxes applicable to your order.

10. Indemnification

You agree to indemnify and hold harmless:

  • Platform Owner

  • Affiliates

  • Group companies

  • Officers

  • Directors

  • Employees

  • Agents

from any claims, damages, losses, liabilities, or legal costs arising from:

  • Your breach of these Terms,

  • Your violation of laws or third-party rights,

  • Your misuse of the Platform.

11. Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any:

  • Direct loss

  • Indirect loss

  • Incidental loss

  • Special loss

  • Consequential damages

arising from your use of the Platform, including (but not limited to):

  • Loss of data

  • Loss of profits

  • Payment issues

  • Delay in services

  • Technical errors

12. Force Majeure

We shall not be liable for any failure or delay in performance due to reasons beyond our control, including but not limited to:

  • Natural disasters

  • War

  • Acts of God

  • Government orders

  • Network failures

  • Internet downtime

  • System breakdowns

13. Governing Law & Jurisdiction

These Terms shall be governed by and interpreted according to the laws of India.

All disputes arising from or related to these Terms shall be subject to the exclusive jurisdiction of the courts in Andhra Pradesh.

14. Contact Information

For questions, concerns, or complaints regarding these Terms, please contact:

Eyebrawn Technologies Private Limited
31-7-100, Revenue Ward 21,
Gnanapuram, Kummariveedhi,
Visakhapatnam, Andhra Pradesh – 530004

Phone: +91 7250634181
Email: chhanda@eyebshop.in
Support Hours: Monday – Friday (9:00 AM to 6:00 PM)