Return Policy
We offer refund or exchange within 30 days from the date of your purchase.
If 30 days have passed since your purchase, we will not be able to offer a return, exchange, or refund of any kind.
1. Eligibility for Return or Exchange
To qualify for a return or exchange:
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The item must be unused, undamaged, and in the same condition in which you received it.
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The item must be returned in its original packaging.
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Items purchased during sale, discount, or promotional offers may not be eligible for return or exchange (unless defective).
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Only items that are defective or damaged are eligible for replacement under an exchange request.
2. Non-Returnable Items
Certain categories of products may be non-returnable or non-refundable due to hygiene, safety, or product-specific restrictions.
Such categories will be clearly mentioned at the time of purchase.
3. Return / Exchange Approval Process
Once your return or exchange request has been approved, and the product has been shipped back to us:
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After we receive the product, it will undergo a quality inspection.
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We will send you an email notification confirming receipt of the returned/exchanged item.
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If the product passes quality check, your request (return or exchange) will be processed as per our policy.
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If the product fails the quality check (used, damaged, or missing components), the return may be rejected and the item may be sent back to you.
4. Additional Notes
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Exchanges are subject to stock availability.
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If a replacement item is unavailable, a refund may be issued according to our refund guidelines.
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Shipping charges (if applicable) may be non-refundable depending on the case.